• 12 juni 2018
  • Vacaturennummer lv-64445
Who we are:
Direct Aviation is a global aviation services company. Our activities comprise the manufacturing and supply of galley equipment, aircraft maintenance and human resources services to the aviation and aircraft leasing industry worldwide. Part of Direct Aviation group is Korita Aviation, one of the world’s leading manufacturers of inflight catering equipment for the aviation and railway industry. The manufacturing facility of Korita Aviation is based in Suzhou, China. The global sales office is based in Nuth, the Netherlands. Due to growth and expansion we now have an opportunity for a:

CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you thrive on maintaining internal and external relationships. You have excellent organisational skills with the ability to multi task and switch priorities at a moment’s notice. You are highly proficient in administrative tasks and take care to ensure a high level of accuracy in executing all of your tasks to the highest level. Your customers are located worldwide. This requires you to think and act from an international context.

Responsibilities:
  • Monitoring order fulfilment process
  • Providing excellent service to our customers
  • Ensuring optimal customer satisfaction
  • Support sales in tender processes
  • Managing stock positions
  • Managing customer database
Requirements:
  • Education - HBO level
  • Computer literacy and experience with ERP- and CRM systems and MS-Office programs
  • Exceptional communication skills in English, both verbal and written. A knowledge of more languages is an advantage
  • Strong organisational and time management skills
  • Excellent administrative skills
  • Accuracy in all tasks performed
  • Proactive work ethic to your daily work
  • An ability to work independently as well as in a team
  • Intercultural awareness
We offer a fulltime, exciting opportunity with a growing company in an international environment. You will be based out of Direct Aviation’s head office in Nuth, the Netherlands. Remuneration will be in line with your skills and experience level.

If you are interested in applying for this position, please send your CV and your letter of motivation in English to: Ms. Merit Pel, Customer Service Supervisor, at mpel@directaviation.aero. Closing date: 13th July 2018.

For more company information please visit: www.directaviation.aero. Candidates who do not fulfil the above requirements need not apply. No soliciting from agencies.