Be part of a true sustainability company in Europe and become a co-author of the QCP story
You are part of the Supply Chain Management Team. This team is responsible for the entire supply chain: from procurement, production planning, customer service to inbound and outbound transportation, and design of SAP and other systems. The SCM team is a multifunctional team which has to manage the supply chain operations of the circular compounding facility in an efficient way. Exchangeability between different roles is key.
For this position we are looking for a Commercial Assistant who handles QCP’s customer orders. The Commercial Assistant is the primary contact person for customers in terms of the complete Order-to-Cash process. You will cooperate closely with the Account & Application Development Manager. Further on, SAP key user activities will be part of the job, such as master data maintenance and implementation of improvements and upgrades.
You will report to the Chief Supply Chain Officer.
As Commercial Assistant you will
- Handle customer orders, including
- Order entry and confirmation
- Price maintenance
- Transport call-off and follow-up
- Order delivery
- Invoicing and follow-up
- All related documents
- Support to solve availability / delivery issues
- Handle customer complaints
- Perform reception and phone desk duties
- Maintain all customer related data in SAP
- Develop and implement related system improvements
To fulfill this role, we demand the following:
- Bachelor degree or similar knowledge by experience
- At least 5 years of experience in customer oriented jobs
- Knowledge of SAP or any other ERP system
- Good knowledge of MS office applications
- Good knowledge of Dutch and English (speech and writing), German and preferably one other EU language (speech)
Team spirit, pride, dedication, creativity, initiative taking, no-nonsense and hands-on approach, safety and cost consciousness are basic competences of the team who wants to take up this exciting challenge.
For this specific position it is important to be customer oriented and have strong interpersonal skills. You are keen on administrative details and can strike a good balance between cost and service levels, appropriate to the Chemical Industry. You need to be stress resistant to cope with a daily changing environment. You are willing to back-up other SCM roles, as a team player.
We offer an innovative and exciting job in a new plant, within an organisation which will consciously contribute to a cleaner world by saving energy as well as reducing CO2 emissions.
We offer plenty of opportunities for personal initiative and growth in an open and challenging atmosphere. Next to that we offer primary and secondary conditions that are market conform and fit this position.
The recruitment process is managed by Vandaag Personeelsdiensten.
For further information please contact Mariëlle Wiertz or Patricia Bonten on 045-8200300 or mail your questions to firstname.lastname@example.org
Do you want to apply for this job ? Mail at short notice your CV and application letter, with reference ‘Commercial Assistant’ to
T.a.v. Mariëlle Wiertz
6225 XS Maastricht