SPECIALIST CUSTOMER CARE (GERMAN SPEAKING)
Vistaprint is located in Venlo, which is home to our European printing operations and a key facilitator in expanding our offerings to the market. We work here with more than 500 employees. For our growing Customer Care department we are looking for German speaking Customer Care employees.
In this key role the primary focus lies in assisting our customers and to ensure high customer satisfaction. You will answer all the incoming customer enquires via different channels; phone, e-mail, chat. You will analyse the customer’s issue and make sure that you help with the question or problem. Our customer satisfaction is very important to us and so we always try to offer a reasonable solution to our customers.
For this job we are looking for someone who has (some) experience in Customer Service. Your are a native German speaker but you also have a good command of the English language (Dutch is not required). You have a highly service-orientated way of thinking and customer satisfaction is very important to you. You are easy going and a real team player. You have a high sense of responsibility and know how to act in stressfull situations. Knowledge of how to use graphics and design programs preferred.
This is a job for 40 hours per week; Monday till Friday. Once in a 4 week schedule, you will work 1 week until 21.00 and the Saturday. You will get another day off when you work on Saturdays.
What we offer you:
When you work at Vistaprint you work in a growing international company with an informal culture. Our Care team feels like a family, it is a tight team and everyone is very easy going. Apart from a good working environment, we offer a salary of €1967,33 bruto per month for 40 hours per week. We also have more great benefits. It’s a permanent job where you get a direct contract with Vistaprint.
Do you want to work in a growing company with a good working environment? Do you want to have more responsibility? Apply now!
Do you want to know more about Vistaprint and our products? Please take a look on: www.vistaprint.com
For more information about this job you can contact Cinthanie van der Burg, Corporate Recruiter: